Frequently Asked Questions
Everything you need to know about our tactical apparel and gear.
How long will it take for my order to ship?
Standard orders typically ship within 1-3 business days. For custom embroidered patches or personalized gear, please allow 5-7 business days for production before shipment.
What is your return policy for tactical apparel?
We offer a 30-day return policy on all unworn and unwashed clothing with original tags attached. Please note that custom-made items and personalized name tapes are final sale.
Do you offer international shipping?
Yes, we ship our tactical gear worldwide. Shipping costs and delivery times vary by country and are calculated at checkout based on your location and package weight.
Are your patches compatible with all hook-and-loop surfaces?
Our patches feature high-quality hook-fastener backing that is compatible with most tactical hats, plate carriers, and backpacks equipped with a loop-attachment field.
How should I care for my tactical clothing?
To preserve the integrity of the fabric and any infrared (IR) treatments, we recommend washing in cold water on a gentle cycle and air drying. Avoid using bleach or fabric softeners.
Can I place a bulk order for my unit or organization?
Absolutely. We offer competitive volume discounts for military units, law enforcement agencies, and airsoft teams. Please contact our sales team for a custom quote.