Returns & Exchanges
At Tactical Gear Junkie, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all non-customized products in original condition. Please note that custom-made patches and personalized items are final sale unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the gear is free of pet hair, odors, or signs of wear.
Ship It Back
Print the provided prepaid shipping label and drop your package off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing